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Mario RAPACCINI

Ruolo attuale:: Professore Associato
SSD:: IEGE-01/A - Ingegneria economico-gestionale
Afferenza organizzativa:: Dipartimento di Ingegneria Industriale

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mario.rapaccini(AT)unifi.it

Ulteriori Recapiti

	Dipartimento di Ingegneria Industriale, Centro Didattico Morgagni, terzo piano, stanza 337
	+39 334 6565465
	mario.rapaccini(AT)unifi.it

Mario RAPACCINI

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Tesi di Dottorato

Weisskopf, Simon; Moorthy, Anand R.; Rapaccini, Mario (2025). Enhancing Circular Economy Initiatives Through Data Analytics and Sustainable Practices. In: Smart Service Summit, Zurich (CH), October 2024, Springer, pp. 179-190, ISBN:9783031869570 DOI

Russo, G.; Rapaccini, M. (2025). Changes to Knowledge Management in Manufacturer Digital Servitization: priorities and challenges. In: 11th IFAC Conference on Manufacturing Modelling, Management and Control – IFAC MIM2025, Trondheim, Jun 30th - Jul 3rd, Elsevier, vol. 59, pp. 1671-1676. DOI Accesso ONLINE all'editore

Spadafora, Maria; Rapaccini, Mario (2025). Exploring the linkages between servitization and circular economy: Remanufacturing as a product or as a service?. SUSTAINABLE TECHNOLOGY AND ENTREPRENEURSHIP, vol. 4, pp. 0-0, ISSN:2773-0328 DOI

Arioli, Veronica; Pezzotta, Giuditta; Romero, David; Adrodegari, Federico; Sala, Roberto; Rapaccini, Mario; Saccani, Nicola; Marjanovic, Ugljesa; Rakic, Slavko; West, Shaun; Stoll, Oliver; Wiesner, Stefan; Bertoni, Marco; Lopez Odriozola, Urko; Pirola, Fabiana; Gaiardelli, Paolo; (2025). Digital servitization business typologies in the manufacturing sector. INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING AND MANAGEMENT, vol. 16, pp. 1-23, ISSN:2217-2661 DOI

Capanni, Giulia; Rapaccini, Mario; Beheshte, Momeni; Timon, Knapp; Jens, Poeppelbuss (2025). A contingency perspective on global service development in manufacturing firms. INDUSTRIAL MARKETING MANAGEMENT, vol. 127, pp. 100-118, ISSN:0019-8501 DOI

Bertelli, Alessio; West, Shaun; Rapaccini, Mario (2024). Navigating the Shift: From Traditional Sales to Product-as-a-Service (PaaS). In: 43rd IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2024, Chemnitz, Germany, September 8-12, 202, Springer Science and Business Media Deutschland GmbH, vol. 732 IFIP, pp. 215-228, ISBN:9783031716362 DOI Accesso ONLINE all'editore

Paiola, Marco; Grandinetti, Roberto; Kowalkowski, Christian; Rapaccini, Mario (2024). Digital servitization strategies and business model innovation: The role of knowledge-intensive business services. JOURNAL OF ENGINEERING AND TECHNOLOGY MANAGEMENT, vol. 74, pp. 1-17, ISSN:0923-4748 DOI Accesso ONLINE all'editore

Maria Spadafora; Mario Rapaccini (2024). Dalla Manifattura alla Società. I benefici della servitizzazione. SISTEMI & IMPRESA, pp. 16-19, ISSN:0394-929X

Rapaccini, Mario; Adrodegari, Federico; Pezzotta, Giuditta; Saccani, Nicola (2024). Overcoming the knowledge gaps in early‐stage servitization journey: A guide for small and medium enterprises. IET COLLABORATIVE INTELLIGENT MANUFACTURING, vol. 6, pp. 1-12, ISSN:2516-8398 DOI Accesso ONLINE all'editore

Momeni, Beheshte; Rapaccini, Mario; Martinsuo, Miia (2024). Manufacturers managing complexity during the digital servitization journey. JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT, vol. 35, pp. 51-72, ISSN:1741-038X DOI Accesso ONLINE all'editore

Spadafora M.; Rapaccini M. (2024). Bridging the gap between servitization and social innovation. JOURNAL OF CLEANER PRODUCTION, vol. 452, pp. 1-13, ISSN:0959-6526 DOI Accesso ONLINE all'editore

Rapaccini, Mario; Paiola, Marco; Cinquini, Lino; Giannetti, Riccardo (2023). Digital servitization journey in small- and medium-sized enterprises: the contribution of knowledge-intensive business firms. THE JOURNAL OF BUSINESS & INDUSTRIAL MARKETING, pp. 1-14, ISSN:0885-8624 DOI Accesso ONLINE all'editore

Aquino, Sara; Rapaccini, Mario; Adrodegari, Federico; Pezzotta, Giuditta (2023). Augmented reality for industrial services provision: the factors influencing a successful adoption in manufacturing companies. JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT, pp. 1-20, ISSN:1741-038X DOI Accesso ONLINE all'editore

Mendizabal-Arrieta, Gorka; Castellano-Fernández, Eduardo; Rapaccini, Mario (2023). A pricing model to monetize your industrial data. FRONTIERS IN MANUFACTURING TECHNOLOGY, vol. 3, pp. 1-11, ISSN:2813-0359 DOI Accesso ONLINE all'editore

Rapaccini Mario; Cadonna Loew Veronica; Leoni Leonardo; De Carlo Filippo (2023). Application of machine learning techniques for cost estimation of engineer to order products. INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, pp. 1-23, ISSN:0020-7543 DOI Accesso ONLINE all'editore

Bellosi, Francesco; Spadafora, Maria; Rapaccini, Mario (2023). Creating the Culture for Sustainable Innovation: A Gamified Approach. SUSTAINABILITY, vol. 15, pp. 15781-15781, ISSN:2071-1050 DOI Accesso ONLINE all'editore

Rapaccini, M; Cinquini, L; Mauro, SG; Tenucci, A (2023). Servitisation of SMEs through strategic alliances: The role of intellectual capital. EUROPEAN MANAGEMENT REVIEW, pp. 1-18, ISSN:1740-4754 DOI Accesso ONLINE all'editore

Giuditta Pezzotta, Veronica Arioli, Federico Adrodegari, Mario Rapaccini, Nicola Saccani, Slavko Rakic, Ugljesa Marjanovic, Shaun West, Oliver Stoll, Stefan A. Wiesner, Marco Bertoni, David Romero, Fabiana Pirola, Roberto Sala, Paolo Gaiardelli (2023). The Digital Servitization of Manufacturing Sector: Evidence from a Worldwide Digital Servitization Survey. In: IFIP WG 5.7 International Conference, APMS 2023,, Trondheim, Norway, September 17–21, 2023, Springer, vol. Proceedings, Part II, pp. 1-16, ISBN:9783031436659 DOI

West, Shaun; Rapaccini, Mario; Boen, Dominic (2023). Leading Innovation: Industry Lessons for Increasingly Radical Transformations. In: Karina R. Jensen, Stephanie Kaudela-Baum, Rob Sheffield. Innovation Leadership in Practice: How Leaders Turn Ideas into Value in a Changing World, pp. 203-221 Emerald Group Publishing Ltd., ISBN:9781837533978., vol. Innovation Leadership in Practice: How Leaders Turn Ideas into Value in a Changing World: DOI Accesso ONLINE all'editore

Moorthy, Anand R.; Rapaccini, Mario (2023). Advancing Sustainable Manufacturing through Pay-per-Use Servitization Model. In: IESS Workshop 2.3, Geneve, February 17, 2023, EDP sciences, vol. 55, pp. 1-12. DOI Accesso ONLINE all'editore

Schweiger, Lukas; Meierhofer, Jürg; Barbieri, Cosimo; Rapaccini, Mario (2022). End-to-End Digital Twin Approach for Near-Real-Time Decision Support Services. In: Smart Service Summit, Zurich (CH), October 2021, Shaun West, Jürg Meierhofer, Utpal Mangla, pp. 67-75, ISBN:978-3-030-97041-3 DOI Accesso ONLINE all'editore

Pezzotta, G; Arioli, V; Adrodegari, F; Rapaccini, M; Saccani, N; Rakic, S; Marjanovic, U; West, S; Stoll, O; Meierhofer, J; Holst, L; Wiesner, SA; Bertoni, M; Romero, D; Pirola, F; Sala, R; Gaiardelli, P (2022). Digital Servitization in the Manufacturing Sector: Survey Preliminary Results. In: Duck Young Kim, Gregor von Cieminski, David Romero. Advances in Production Management Systems. Smart Manufacturing and Logistics Systems: Turning Ideas into Action, pp. 310-320, GEWERBESTRASSE 11, CHAM, CH-6330, SWITZERLAND: SPRINGER INTERNATIONAL PUBLISHING AG, ISBN:978-3-031-16410-1. DOI Accesso ONLINE all'editore

Rapaccini M.; Adrodegari F. (2022). Conceptualizing customer value in data-driven services and smart PSS. COMPUTERS IN INDUSTRY, vol. 137, pp. 103607-103616, ISSN:0166-3615 DOI

Jürg Meierhofer; Rodolfo Benedech; Lukas Schweiger; Cosimo Barbieri; Mario Rapaccini (2022). Quantitative Modelling of the Value of Data for Manufacturing SMEs in Smart Service Provision. In: ITM Web Conf. - International Conference on Exploring Service Science (IESS 2.2), Geneva, Switzerland, February 16-18, 2022, edp sciences, vol. Volume 41 (2022), pp. 1-14, ISBN:2271-2097 DOI

Pezzotta G.; Saccani N.; Adrodegari F.; Rapaccini M. (2021). Digital Servitization and Smart Services for the New Normal. In: IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021, fra, 2021, Springer Science and Business Media Deutschland GmbH, vol. 631, pp. 192-201, ISBN:978-3-030-85901-5 DOI

Paiola Marco, Grandinetti Roberto, Kowalkowski Christian, Rapaccini Mario (2021). AN EXPLORATIVE INVESTIGATION ON THE ROLE OF ECOSYSTEM RELATIONSHIPS IN MEDIUM-SIZED MANUFACTURERS DIGITAL SERVITIZATION. In: Spring Servitization Conference 2021, May 10-12 2021, LG Davis Solutions Ltd, Birmingham, UK, pp. 157-164, ISBN:9781854494993

Zambetti M.; Adrodegari F.; Pezzotta G.; Pinto R.; Rapaccini M.; Barbieri C. (2021). From data to value: conceptualising data-driven product service system. PRODUCTION PLANNING & CONTROL, pp. 1-17, ISSN:0953-7287 DOI

Caprini Elena, Rapaccini Mario, Marelli Alessandro (2021). SERVITIZATION IN FAMILY FIRMS: A CASE FROM AN ITALIAN MANUFACTURING INDUSTRY. In: Spring Servitization Conference 2021, May 10-12 2021, LG Davis Solutions Ltd, Birmingham, UK, pp. 28-35, ISBN:9781854494993

Elena Casprini, Alessandro Marelli, Mario Rapaccini (2021). EXPLORING THE ABILITY-WILLINGNESS PARADOX THROUGH HORIZONTAL STRATEGIC ALLIANCES: EVIDENCE FROM AN ITALIAN CONSORTIUM IN THE ELEVATORS INDUSTRY. In: EURAM 2021, virtual conference, June 16-18, École des sciences de la gestion – Université du Québec à Montréal Montréal, Canada, pp. 1-17, ISBN:978-2-9602195-3-1 Accesso ONLINE all'editore

Rapaccini Mario, Adrodegari Federico, Saccani Nicola (2021). DIGITALLY-ENABLED ADVANCED SERVICES: MANAGING THE JOURNEY FROM DATA TO VALUE. In: Spring Servitization Conference 2021, May 10-12 2021, LG Davis Solutions Ltd, Birmingham, UK, pp. 54-62, ISBN:9781854494993

Stoll Oliver; West Shaun; Rapaccini Mario; Barbieri Cosimo; Bonfanti Andrea; Gombac Andrea (2020). Upgrading the Data2Action Framework: Results Deriving from Its Application in the Printing Industry. In: 10th International Conference on Exploring Service Science, IESS 2020, prt, 2020, Springer, vol. 377, pp. 273-286, ISBN:978-3-030-38723-5 DOI

Rapaccini Mario, Adrodegari Federico, Saccani Nicola, Barbieri Cosimo, Giannetti Riccardo (2020). Digital servitization of SMEs: the role of knowledge-intensive business services (KIBS). In: Spring Servitization Conference, Aston Business School, pp. 81-87, ISBN:9781854494290

Meierhofer Juerg, West Shaun, Rapaccini Mario, Barbieri Cosimo (2020). The Digital Twin as a Service Enabler: From the Service Ecosystem to the Simulation Model. In: 10th International Conference on Exploring Service Science, IESS 2020, prt, 2020, Springer, vol. 377, pp. 347-359, ISBN:978-3-030-38723-5 DOI

Rapaccini, Mario; Saccani, Nicola; Kowalkowski, Christian; Paiola, Marco; Adrodegari, Federico (2020). Navigating disruptive crises through service-led growth: The impact of COVID-19 on Italian manufacturing firms. INDUSTRIAL MARKETING MANAGEMENT, vol. 88, pp. 225-237, ISSN:0019-8501 DOI Accesso ONLINE all'editore

Heiko Gebaue, Marco Paiola, Nicola Saccani, Mario Rapaccini (2020). Digital servitization: Crossing the perspectives of digitization and servitization. INDUSTRIAL MARKETING MANAGEMENT, vol. in press, pp. 0-0, ISSN:0019-8501 DOI

Paschou T.; Rapaccini M.; Adrodegari F.; Saccani N. (2020). Digital servitization in manufacturing: A systematic literature review and research agenda. INDUSTRIAL MARKETING MANAGEMENT, vol. 89, pp. 278-292, ISSN:0019-8501 DOI Accesso ONLINE all'editore

Rapaccini Mario; Barbieri Cosimo (2019). Chatbots that cognitively helps human: the digital helper as a new way to support the decision making. In: 2nd Smart Service Summit, Zurich, Sep 13th 2019, Swiss Alliance for Data-Intensive Services, pp. 39-42.

Paschou T.; Adrodegari F.; Saccani N.; Rapaccini M. (2019). The competences for digital servitization: A survey on Italian based firms. In: 24th Summer School Francesco Turco, 2019, ita, 2019, AIDI - Italian Association of Industrial Operations Professors, vol. 1, pp. 359-365.

Mario Rapaccini, Sara Giovanna Mauro, Lino Cinquini, Andrea Tenucci (2019). SERVITIZATION OF SMES THROUGH STRATEGIC ALLIANCES. In: SSC 2019, Linkoeping (Sweden), 13-15 May 2019, Aston Business School and Linkoeping University, pp. 81-89, ISBN:9781854494634

Cosimo Barbieri, Shaun West, Mario Rapaccini, Jürg Meierhofer (2019). Are practitioners and literature aligned about digital twin?. In: 26 th EurOMA Conference, , Helsinki, Finland, 17-19 June 2019, EUROMA, pp. 2781-2790.

Paschou Theoni, Rapaccini Mario, Peters Christian, Adrodegari Federico, Saccani Nicola (2019). Developing a Maturity Model for Digital Servitization in Manufacturing Firms. In: International Joint Conference on Industrial Engineering and Operations Management, Novi Sad, Serbia, July 15-17, Springer, pp. 0-0. Accesso ONLINE all'editore

Mario Rapaccini, Sara Giovanna Mauro, Lino Cinquini, Andrea Tenucci (2019). Servitization of SMEs through Strategic Alliances: a Case Study.. In: 11th CIRP Conference on Industrial Product-Service Systems, Elsevier, vol. Volume 83, pp. 176-181. DOI

rapaccini mario; (2018). UN MODELLO DI RELAZIONI CON IL MONDO DEL LAVORO. In: Vanna Boffo. Giovani adulti tra transizioni e alta formazione. Strategie per l’employability. Dal Placement ai Career Service., pp. 1-6, Pisa: Pacini Editore, ISBN:978-88-6995-403-0.

Rapaccini M. (2018). Service Strategy. Guida pratica per crescere con i servizi. Milano: Franco Angeli, ISBN:9788891769558

Theoni Paschou, Federico Adrodegari, Mario Rapaccini, Nicola Saccani, Marco Perona (2018). Towards Service 4.0: a new framework and research priorities. In: 10th CIRP Conference on Industrial Product-Service Systems (IPS2 2018), Linköping, Sweden, 29-31 May 2018, Elsevier, vol. 73, pp. 148-154. DOI Accesso ONLINE all'editore

Shaun West, Diego Rohner, Dominik Kujawski, Mario Rapaccini (2018). Value-Scope-Price: Design and Pricing of Advanced Service Offerings Based on Customer Value. In: Marko Kohtamäki, Tim Baines, Rodrigo Rabetino, Ali Z. Bigdeli. Practices and Tools for Servitization: Managing Service Transition, pp. 141-167, Cham: Springer International Publishing AG, ISBN:978-3-319-76516-7. DOI Accesso ONLINE all'editore

Marco, Ardolino; Mario, Rapaccini; Nicola, Saccani; Paolo, Gaiardelli; Giovanni, Crespi; Carlo, Ruggeri (2018). The role of digital technologies for the service transformation of industrial companies. INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, vol. -, pp. 1-17, ISSN:1366-588X DOI Accesso ONLINE all'editore

Paschou Theoni, Rapaccini Mario, Adrodegari, Federico, Saccani Nicola (2018). Competences in digital servitization: a new framework. In: 23rd Summer School Francesco Turco - Industrial Systems Engineering 2018, Palermo (IT), 12-14 September 2018, AIDI - Italian Association of Industrial Operations Professors, vol. Volume 2018, pp. 381-387. Accesso ONLINE all'editore

Shaun West, Paolo Gaiardelli, Mario Rapaccini (2018). Exploring technology-driven service innovation in manufacturing firms through the lens of Service Dominant logic. In: 16th IFAC Symposium on Information Control Problems in Manufacturing, Bergamo, Italy, 11-13 June 2018, Elsevier, vol. Volume 51, pp. 1317-1322. DOI

Shaun West; Dominik Kujawski; Mario Rapaccini (2017). Designing and pricing of advanced service offerings based on customer value. In: 6th International Conference on Business Servitization, omniascience, pp. 206-211, ISBN:978-84-946352-7-4

Lucherini, Franco; Rapaccini, Mario (2017). Exploring the Impact of Lean Manufacturing on Flexibility in SMEs. JOURNAL OF INDUSTRIAL ENGINEERING AND MANAGEMENT, vol. 10, pp. 919-945, ISSN:2013-0953 DOI Accesso ONLINE all'editore

Xing, Ke; Rapaccini, Mario; Visintin, Filippo (2017). PSS in healthcare: an under-explored field. In: 9th CIRP IPSS Conference: Circular Perspectives on PSS, Copenhagen on, 19-21/06/2017, Elsevier, vol. 64, pp. 241-246. DOI Accesso ONLINE all'editore

Mario, Rapaccini; Shaun, West; Petra, Müller-Csernetzky (2017). IoT supporting servitization by transforming data into information and knowledge. In: Spring Servitization Conference, Lucern, 15-17 Maggio 2017, Aston University, pp. 110-117, ISBN:9781854494184

Rapaccini, Mario; Barbieri, Cosimo; (2017). Measuring the performance of field-services through support vector machines (SVM). In: SERVICE BUSINESS INNOVATION: IMPLICATIONS ON GOVERNANCE, MANAGEMENT ACCOUNTING AND CONTROL, Pisa, 29-30 Giugno, Scuola Sant'Anna, pp. 1-8.

Rapaccini, Mario (2016). DIGITAL TECHNOLOGIES AND THEIR IMPACTS ON SERVITIZATION STRATEGIES. In: Spring Servitization Conference 2016, Manchester, May 16-17 2016, Aston Business School, pp. 83-91, ISBN:978-1-85449-403-0

Cavalieri, Sergio; Rapaccini, Mario; Pezzotta, Giuditta; Saccani, Nicola (2016). Research and Education in Service Science Management and Engineering: The Case of the Italian Service Management Forum.. In: 7th International Conference, IESS 2016,, Bucharest, Romania, May 25-27, 2016, Springer International Publishing Switzerland, pp. 750-760, ISBN:978-3-319-32688-7 DOI

Ardolino, Marco; Saccani, Nicola; Gaiardelli, Paolo; Rapaccini, Mario (2016). Exploring the key enabling role of digital technologies for PSS offerings. In: Product-Service Systems across Life Cycle, Bergamo, 20-21 June 2016, Elsevier, pp. 561-566. DOI

Rapaccini, Mario (2015). Pricing strategies of service offerings in manufacturing companies: a literature review and empirical investigation. PRODUCTION PLANNING & CONTROL, pp. 1-17, ISSN:0953-7287 DOI Accesso ONLINE all'editore

RAPACCINI, MARIO; GAIARDELLI, PAOLO (2015). Smart services initiatives in product-centric companies. In: The Spring Servitization Conference 2015 (SSC2015), Birmingham, 18-19 May 2015, Aston Business School, pp. 156-163. Accesso ONLINE all'editore

M. Rapaccini; P. Gaiardelli (2015). Smart services for smart citizens. Opportunità e sfide per le soluzioni business to community.. LEADERSHIP & MANAGEMENT, vol. 30, pp. 56-60, ISSN:2037-965X

Rapaccini Mario; Gaiardelli Paolo (2015). Smart Services: la tecnologia a supporto di nuove opportunità nei servizi. SISTEMI & IMPRESA, pp. 66-71, ISSN:0394-929X

Mario Rapaccini; Filippo Visintin (2015). Devising hybrid solutions: an exploratory framework. PRODUCTION PLANNING & CONTROL, vol. 26, pp. 654-672, ISSN:0953-7287 DOI Accesso ONLINE all'editore

M.Rapaccini (2014). Benefici per clienti e fornitori della valutazione del costo totale di possesso di beni durevoli. LEADERSHIP & MANAGEMENT, vol. marzo-aprile, pp. 36-38, ISSN:2037-965X

M. Rapaccini.; I. Porcelli; D. Espíndola; C. Pereira (2014). Evaluating the use of mobile collaborative augmented reality within field service networks: the case of Océ Italia–Canon Group.. PRODUCTION & MANUFACTURING RESEARCH, vol. 2, pp. 738-755, ISSN:2169-3277 DOI Accesso ONLINE all'editore

N. Saccani; F. Visintin; M. Rapaccini (2014). Investigating the linkages between service types and supplier relationships in servitized environments. INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, vol. 149, pp. 226-238, ISSN:0925-5273 DOI

Mario Rapaccini; Filippo Visintin (2014). Full service contracts in the printing industry. An empirical investigation on service definition. In: International Conference on Engineering, Technology and Innovation (ICE), Bergamo, 23-25 June 2014, IEEE, vol. -, pp. 1-6, ISBN:978-1-4799-4735-5 DOI Accesso ONLINE all'editore

Rapaccini M., Visintin F. (2013). Il pricing nell'offerta integrata di prodotti e servizi. In: Roberto Pinto. Creare valore con il supply chain management, pp. 120-138, Milano: ESTE, ISBN:9788898053-05-6.

Mario Rapaccini; Nicola Saccani; Giuditta Pezzotta; Thomas Burger; Walter Ganz (2013). Service development in product-service systems: a maturity model. THE SERVICE INDUSTRIES JOURNAL, vol. 33:3-4, pp. 300-319, ISSN:0264-2069 DOI

Mario Rapaccini; Isabella Porcelli (2013). How Advances of ICT will Impact on Service Systems and on the Delivering of Product-Related Services. In: IFIP WG 5.7 International Conference, APMS 2013, State College, PA, USA, 9-12 Spetember 2013, Springer Heidelberg New York Dordrecht London, vol. 2, pp. 57-64, ISBN:9783642412622 DOI

Porcelli I; Rapaccini M; Espindola Danubia; Pereira Carlos Eduardo (2013). Technical and Organizational Issues about the Introduction of Augmented Reality in Maintenance and Technical Assistance Services. In: 11th IFAC Workshop on Intelligent Manufacturing Systems, Golden Tower, São Paulo, , São Paulo Brazil, 22-24 Maggio "013, International Federation of Automatic Control, pp. 257-262, ISBN:9783902823335 DOI Accesso ONLINE all'editore

Mario Tucci; Mario Rapaccini; Filippo Visintin; Alberto Rizzi (2013). Assessing the value of an installed base information management system: a simulation-based case study. In: MIM'2013, Sankt Peterburg, June 19-21, 2013, IFAC, pp. 2110-2115. DOI

M. Rapaccini; I.Porcelli (2012). Come la tecnologia cambierà il mondo dei servizi. LOGISTICA MANAGEMENT, vol. 12, pp. 62-67, ISSN:1120-3587

I. Porcelli; M. Rapaccini; D. B. Espíndola; C. E. Pereira (2012). Innovating product-service systems through Augmented Reality: a selection model. In: 4th CIRP conference on Industrial Product Service Systems, Tokyo, Japan, 8-9 novembre 2012, Springer Berlin Heidelberg, pp. 137-142, ISBN:9783642328473 DOI

M. Rapaccini; I. Porcelli (2012). La valutazione integrata del costo economico e ambientale nel ciclo di vita: il contributo del service. SISTEMI & IMPRESA, vol. Sistemi&Impresa N.2 - febbraio 2012, pp. 30-39, ISSN:0394-929X

M. Rapaccini; I. Porcelli; N. Saccani; L. Cinquini; A. Lugarà (2012). LCCA and TCO: a how-to approach to assess the costs in the customer’s eye. In: 4th CIRP conference on Industrial Product Service Systems, Tokyo, Japan, 8-9 novembre 2012, Springer Berlin Heidelberg, pp. 405-410, ISBN:9783642328466 DOI Accesso ONLINE all'editore

M.Rapaccini; I. Porcelli (2011). Developing operational understanding of service delivery systems with customers behaviour constraints. In: 4th EurOMA's International Workshop on Service Operations Management, pp. 217-222.

T. Burger; W. Ganz; G. Pezzotta; M. Rapaccini; N. Saccani (2011). Service development for product services: a maturity model and a field research. In: RESER 2011 'Productivity of Services Next Gen - Beyond Output / Input', Hamburg, Sept. 7-9 2011, pp. 0-0, ISBN:9783839602980

M. Rapaccini; F. Visintin (2011). Il value-based pricing nell’offerta di prodotto-servizi: falso mito o realtà?. SISTEMI & IMPRESA, vol. febbraio 2011, pp. 52-59, ISSN:0394-929X

M.Rapaccini; F. Visintin; N. Saccani (2011). Come sviluppare relazioni di successo nella filiera di fornitura di sistemi prodotto-servizio. SISTEMI & IMPRESA, vol. 5 giugno/luglio 2011, pp. 50-57, ISSN:0394-929X

M. Rapaccini; F. Visintin; I. Porcelli (2011). Developing operational understanding of multi - channel service delivery systems through computer simulation. In: 18th EurOMA Conference, Cambridge UK, 3‐6 July 2011, pp. 1-11.

M. Rapaccini; F. Visintin; N. Saccani; (2010). Service sourcing and supplier relationships in product-centricservitization: a preliminary study.. In: EIASM 3RD WORKSHOP ON JOURNAL PUBLISHING FOR NON-NATIVE ENGLISH-SPEAKING RESEARCHERS IN OM, Vicenza, Italy, October 20-21, EUROMA, pp. 1-1. Accesso ONLINE all'editore

P.Cappanera; M.Rapaccini; F.Visintin (2010). La schedulazione dei servizi di campo: metodi e strumenti.

F.Visintin; M.Rapaccini (2010). Exploring the linkage between servitization and financial performances: evidences from the HVAC industry. In: APMS 2010 International Conference, Cernobbio, Como, Italy, 11-13/10/2010, PoliScript, Politecnico di Milano, Italy, pp. 1-8, ISBN:978-886493007-7

F. Visintin; M. Rapaccini (2010). Flexibility in field services: a conceptual model. FACES, vol. 8, pp. 80-97, ISSN:1517-8900

M. Rapaccini; F. Visintin; N. Saccani (2010). Linkages between servitization strategies and sourcing decisions: a preliminary study. In: 17th International Annual EurOMA Conference, Porto, Portugal, 6-9 June 2010, EUROMA, pp. 1-10, ISBN:9789729984730 Accesso ONLINE all'editore

M. Rapaccini; S. Cavalieri; M. Perona (2010). LINKING THE ROLE OF THE PRODUCT-SERVICE PROVIDER TO THE CUSTOMER’S EXPECTATIONS: EVIDENCES FROM THE ITALIAN MARKET. In: Euroma Service Operations Management conference, Bath, Sept. 19-20 2010, pp. 1-242.

M.Rapaccini; F.Visintin (2010). A theoretical framework for pricing product-service systems. In: APMS 2010 International Conference on Advances in Production Management Systems, Cernobbio, Como, Italy, 11-13/10/2010, Poliscript - Politecnico di Milano, Piazza Leonardo da Vinci, 32 - 20133 Milano, pp. 1-8, ISBN:9788864930077

Rapaccini, Mario; Visintin, Filippo; Saccani, Nicola (2010). Linkages between servitization strategies and sourcing decisions: a preliminary study. In: APMS 2010 International Conference on Advances in Production Management Systems, 2010, Cernobbio, Como, Italy, 11-13 October, Poliscript - Politecnico di Milano, Piazza Leonardo da Vinci, 32 - 20133 Milano, pp. 1-8, ISBN:9788864930077

L. Lumini; M. Rapaccini; F. Visintin (2010). Il pricing del prodotto-servizio.

F.Visintin; M.Rapaccini (2010). Il post vendita: arma competitiva e sfida gestionale. SISTEMI & IMPRESA, vol. 2, pp. 52-58, ISSN:0394-929X

F. De Carlo; O. Borgia; M. Rapaccini; M. Tucci (2009). A Rule Based Expert System for Maintenance as a Competitive Advantage. In: RAMS 2009 Los Alamitos, Calif.: IEEE Computer Society, 2009, Fort Worth TX (USA), 26-29/01/2009, IEEE, 345 E 47TH ST, NEW YORK, NY 10017 USA, vol. 1, pp. 448-453, ISBN:9781424425099 DOI Accesso ONLINE all'editore

F. Visintin; M. Rapaccini (2009). Il post-vendita nel settore della caldarereia e termotecnica. Genova: ECIG, ISBN:9788875441623

F.Visintin; M.Rapaccini (2009). Le prestazioni economico finanziarie degli operatori delle reti di vendita e post-vendita: un’indagine esplorativa nel settore del printing.

M. Rapaccini; F. Visintin (2009). Measuring Flexibility in Field-Service Using Simulation. In: 13 th IFAC Symposium n Information Control Problems in Manufacturing, Moscow, June 3-5, International Federation of Automatic Control, vol. Proceedings of the 13th IFAC Symposium on Information Control Problems in Manufacturing (INCOM), Moscow, Russia, June 3-5, 2009, pp. 1172-1176, ISBN:9783902661432 DOI Accesso ONLINE all'editore

M.Rapaccini; F.Visintin (2009). In search of a Product-Service Strategy. In: ASAP SMF conference., Brescia, Italy, 5,6 November, pp. 1-28.

L. Fiorucci; M. Rapaccini; F. Visintin (2009). Il controllo delle prestazioni nel Facility Management - Come sviluppare modelli Balanced Scorecard.. MANUTENZIONE. TECNICA E MANAGEMENT, vol. anno XVI, numero 6, pp. 23-27, ISSN:1123-1084

M.Rapaccini; F.Visintin (2009). La formazione della rete di assistenza tecnica. Come fare evolvere il ruolo dell'operatore del post-vendita.. MANUTENZIONE. TECNICA E MANAGEMENT, vol. 1, pp. 17-21, ISSN:1123-1084

M. Tucci; O. Borgia; M. Rapaccini; F. De Carlo (2009). Adapting an Agent-Based Negotiation Protocol for a Collaborative Network of CBM Service Providers. In: 13th IFAC Symposium on Information Control Problems in Manufacturing, Moscow, 3-5 June 2009, IFAC, vol. Proceedings of the 13th IFAC Symposium on Information Control Problems in Manufacturing (INCOM), Moscow, Russia, June 3-5, pp. 1293-1298, ISBN:9783902661432 DOI

L. Fumagalli; M. Macchi; M. Rapaccini (2009). Computerized Maintenance Management Systems in SMEs: A Survey in Italy and Some Remarks for the Implementation of Condition Based Maintenance. In: 13th IFAC Symposium on Information Control Problems in Manufacturing, Moscow, IFAC, vol. IFAC Proceedings Volumes, pp. 1598-1602.

M. RAPACCINI; F. VISINTIN; M. MASETTI (2009). A REFERENCE MODEL FOR SUPPORTING THE DESIGN OFSERVICE DELIVERY SYSTEMS. In: 11th International Conference on the Modern Information Technology in the Innovation Processes of the Industrial Enterprises, Bergamo, Italy, 15-16 October, MITIP, pp. 309-316.

F.Visintin; M.Rapaccini (2009). A theoretical framework for developing product-service strategies. In: POMS 2009 conference, Orlando, Florida, May 1-4, POMS, pp. 151-151.

M. Tucci; M. Rapaccini; F. De Carlo; O. Borgia (2008). New Maintenance Opportunities in Legacy Plants. In: 9th IFAC Workshop on Intelligent Manufacturing Systems, Szczecin, Poland, 9-10/10/2008, Pereira, Zaikin, Banaszak, vol. Proceedings of the 9th IFAC Workshop on Intelligent Manufacturing Systems, 9-10 Ottobre, Szczecin, Polonia, pp. 333-337.

F. Visintin; M.Rapaccini (2008). After sales service concept: il caso Arval Italia. SISTEMI & IMPRESA, vol. 2, pp. 56-66, ISSN:0394-929X

M. Rapaccini; A. Sistemi; F. Visintin (2008). A simulation-based DSS for field service delivery optimization. In: International Workshop on Modelling and Applied Simulation - MAS 2008, Campora San Giovanni, Amantea (CS), 17-19 September 2008, DIPTEM UNIV GENOA, VIA OPERA OUA 15, GENOA, 16145, ITALY, pp. 116-122, ISBN:9788890372414

M. Rapaccini; F. Visintin; O. Borgia; F. De Carlo (2008). Providing industrial maintenance services through a virtual enterprise network: the e-meccanica project. In: International Conference on innovations in networks, APMS 2008 (IFIP Working Group 5.7), Espoo (FI), Sep. 14-17, APMS, pp. 449-455.

P.Siteck; M.Seifert; K.D.Thoben; M.Rapaccini; F.Visintin (2008). Quality management in collaborative networks. In: 14th International Conference on Concurrent Engineering, Lisbon, 2008, IEEE, pp. 203-210, ISBN:978-0-85358-244-1 Accesso ONLINE all'editore

F. Visintin; M. Rapaccini (2008). Measuring workforce flexibility in service environments: a simulation-based approach. In: 10th Conference on the MITIP 2008, Prague, 12-14 November, MITIP, pp. 240-246, ISBN:9878070437384

M. Rapaccini; F. Visintin (2008). A conceptual model for selecting mobile & wireless solutions in field-services. In: MITIP 2008, Prague, 12-14 Novembre, MITIP, pp. 383-389, ISBN:9788070437384

F.Visintin; M.Rapaccini (2008). On the Measure of System Flexibility. In: 19th Annual Conference of the Production and Operations Management Society, La Jolla, CA, USA, 9-12/5/2008, POMS, pp. 0-0. Accesso ONLINE all'editore

M. Rapaccini; M. Macchi (2007). Sistemi di Information e Communication Technologies (ICT) a supporto della manutenzione. In: L. Furlanetto, M. Garetti, M. Macchi. Ingegneria della manutenzione. Strategie e metodi, pp. 225-264, Milano: Franco Angeli.

M. Rapaccini; R. Bandinelli (2007). Il ruolo dei sistemi informativi del post-vendita. In: S. Cavalieri, M. Perona, A. Pistoni, A. Pozzetti, M. Tucci. Riprogettare il servizio post- vendita: nuovi modelli logistici e organizzativi per configurare e gestire la rete di assistenza, pp. 129-143, Milano: Ulrico Hoepli.

F. VISINTIN; M. RAPACCINI (2007). INFORMATION SYSTEM FLEXIBILITY: A THEORETICAL FRAMEWORK. In: 9th international conference on The Modern Information Technology in the Innovation processes of the Industrial Enterprises, FLORENCE (ITALY), SEP. 06-07, pp. 57-65.

GIUSTI T; M. RAPACCINI; STRUMENTI F (2007). La misura delle perdite di produzione nei processi di manufacturing: il sistema DFP di Electrolux Home Products,. MANUTENZIONE. TECNICA E MANAGEMENT, vol. 4, pp. 21-27, ISSN:1123-1084

M. RAPACCINI; F. VISINTIN (2007). Evaluating the costs of information systems in small enterprises: a theoretical framework,. In: MITIP, Florence, Sep. 06-07th, pp. 43-50.

M. RAPACCINI; F. VISINTIN (2007). Proceedings of the 9th int. Conference on the MITIP. genova: ecig, pp. 1-459, 9788875441074.

R. BANDINELLI; M. RAPACCINI; M. TUCCI; F. VISINTIN (2006). Using simulation for supply-chain analysis: reviewing and proposing distributed simulation frameworks. PRODUCTION PLANNING & CONTROL, vol. 17-2, pp. 167-175, ISSN:0953-7287 DOI

M. TUCCI; VISINTIN F; RAPACCINI M (2006). Quali opportunità di business dal service di impianto?. IMPIANTISTICA ITALIANA, vol. 6, pp. 93-98, ISSN:0394-1582

MACCHI M; M. RAPACCINI (2006). Integrating the maintenance information systems in manufacturing firms: a functional and organisational perspective. In: 2nd International Conference in Maintenance Management, Sorrento (NA), Italy, April 27-28th, pp. 213-217.

M. RAPACCINI; STRUMENTI F (2006). Il controllo di gestione delle attività di manutenzione. Una guida per il miglioramento continuo.. MANUTENZIONE. TECNICA E MANAGEMENT, vol. 9, pp. 39-44, ISSN:1123-1084

M. RAPACCINI; F. VISINTIN (2006). La qualità nei processi gestionali: il rischio di progetto. SISTEMI & IMPRESA, vol. 1/2, pp. 27-33, ISSN:0394-929X

M. RAPACCINI; F. VISINTIN (2005). CUSTOMER SUPPORT IN PC INDUSTRY: AN EXPLORATORY STUDY IN THE ITALIAN MARKET. In: 7th international conference on The Modern Information Technology in the Innovation Processes of the industrial enterprise, GENOA (IT), SEP. 8-9, pp. 142-148, ISBN:9788875440503

M. RAPACCINI; M. TUCCI; F. VISINTIN (2005). Servicing PC industry products: how to choose the best strategy?. In: EUROMA, Budapest (HU), June 19th-22th, pp. 2179-2188, ISBN:9789632184555

M. RAPACCINI; M. TUCCI; F.VISINTIN (2005). After-sales service configuration in Computer Market. In: Sixteenth annual conference of POMS, CHICAGO, April 29 - May 2, POMS, pp. 0-0.

M. RAPACCINI; F. VISINTIN (2005). On the measure of individual resources flexibility. In: 8th international conference on the Modern Information Technologies in the Innovation Processes of the industrial enterprise, Budapest (H), Sep. 11-12th, MITIP, pp. 105-110, ISBN:9789638656650

M. RAPACCINI; M. TUCCI (2004). Modelli per la misura delle prestazioni operative nei contratti di Facility Management e manutenzione integrata in ottica di global service. In: ANIMP OICE UAMI 2004, Monastir di Treviso (IT), 14-15 ottobre 2004, pp. 45-55, ISBN:9788888198057

R. BANDINELLI;M. RAPACCINI; M. TUCCI (2004). A proposal of a reference model for the information management of the after sales processes. In: IFIP WG5.7, Bandung, 5-7 settembre 2004, pp. 186-196, ISBN:9789793507293

R. BANDINELLI; M. RAPACCINI; S. TERZI; M. MACCHI (2003). Proposal of a Framework for Production Plants Remote Control: A Preliminary Test Case. In: 15th European Simulation Symposium, October, 26-29, pp. 1-1, ISBN:9783936150285

M. RAPACCINI; G. COLOMBO; E. SALVINI (2003). Lezioni di Economia e organizzazione aziendale per l'ingegneria. BOLOGNA: Il Mulino, ISBN:9788815094391

M. RAPACCINI; M. TUCCI; F. VISINTIN (2003). Distributed simulation in planning and optimising industrial supply-chain. In: IFIP WG 5.7 working conference, Karlsruhe, Oct. 5th-9th, vol. 6, pp. 102-109, ISBN:9783832219352

M. TUCCI; M. RAPACCINI (2002). L'ottimizzazione della catena logistica tramite simulazione distribuita. In: ANIMP OICE UAMI 2002, Soorento (NA), 17-18 Ottobre 2002, vol. 2, pp. 347-361, ISBN:9788888198040

M. TUCCI; M. RAPACCINI (2001). Simulation-based scheduling and allocation of human resources in labour-intensive assembling activities. In: IFIP WG 5.7 SIG ATPPC, Aalborg (DK), 28-29 August, vol. 2, pp. 39-49, ISBN:9788789867915

M. TUCCI; M. RAPACCINI; J. PANCANI (2000). Simulation Modeling and Analysis of an Assembly-Shop: complexity managed with automatic coding. In: MITIP 2000, Nectiny (CZ), June 5-6, 2000, pp. 90-98, ISBN:9788070826645

M. BANDELLONI; RAPACCINI M.; RINALDI R. (2000). Strategie ibride di gestione della produzione di tessuti: un modello per la determinazione di customer order decoupling point dinamici. In: XXVII Congresso Nazionale ANIMP, Trieste, 12-13 Ottobre, vol. 1, pp. 89-104.

M. TUCCI; M. RAPACCINI; G. BETTINI (1999). A Taxonomy of PPC Methodologies: A step towards advanced simulation tools. In: IFIP 5.7 SIG ATPPC 1999, Hannover (D), 11-12 February 1999, pp. 53-56.

A.Rafaschieri; M.Rapaccini; G.Manfrida (1999). Life Cycle Assessment of electricity production from poplar energy crops compared with conventional fossil fuels. ENERGY CONVERSION AND MANAGEMENT, vol. 40, pp. 1477-1493, ISSN:0196-8904

M. BANDELLONI; F. DE CARLO; M. RAPACCINI;M. TUCCI (1999). Possibilità di applicazione di metodologie FMECA nella manutenzione degli impianti di servizio. IMPIANTISTICA ITALIANA, vol. 2, pp. 67-74, ISSN:0394-1582

M. TUCCI; M. RAPACCINI; G. BETTINI (1997). Automatic Modelling Of Manufacturing Systems With Conventional Stochastic Discrete Events Simulation Languages. In: ESS'97 - Simulation in Industry, Passau (D), 19-22th October 1997, pp. 411-415, ISBN:9781565551251